{"id":71892,"date":"2025-02-18T19:09:23","date_gmt":"2025-02-18T19:09:23","guid":{"rendered":"https:\/\/canadagold.ca\/?page_id=71892"},"modified":"2026-02-18T15:42:55","modified_gmt":"2026-02-18T20:42:55","slug":"faq","status":"publish","type":"page","link":"https:\/\/canadagold.ca\/fr\/about-canada-gold\/faq\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; custom_padding_last_edited=&#8221;on|desktop&#8221; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;#032340&#8243; height_tablet=&#8221;&#8221; height_phone=&#8221;&#8221; height_last_edited=&#8221;on|desktop&#8221; custom_padding=&#8221;9px||4px||false|false&#8221; custom_padding_tablet=&#8221;9px||4px||false|false&#8221; custom_padding_phone=&#8221;9px||4px||false|false&#8221; border_color_bottom=&#8221;#D2AE74&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; custom_css_main_element=&#8221;display:flex;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display:flex;||flex-direction:column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;content&#8221; _module_preset=&#8221;default&#8221; header_font=&#8221;|&#8211;et_global_heading_font_weight||on|||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;#FFFFFF&#8221; header_font_size=&#8221;38px&#8221; custom_css_free_form=&#8221;.selector h1 {||  font-weight:400!important;||}&#8221; global_colors_info=&#8221;{}&#8221;]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; admin_label=&#8221;Section&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||20px||false|false&#8221; custom_padding=&#8221;0px||0px||false|false&#8221; global_module=&#8221;151&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; collapsed=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;20px||20px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text admin_label=&#8221;breadcrumbs&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|&#8211;et_global_body_font_weight||on|||||&#8221; text_text_color=&#8221;#0E3E63&#8243; text_font_size=&#8221;14px&#8221; link_font=&#8221;|||on|||||&#8221; link_text_color=&#8221;#000000&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<div data-plaintext=\"true\" data-pm-slice=\"1 1 [&quot;codeblock&quot;,{&quot;style&quot;:null,&quot;codeblock&quot;:true,&quot;textAlign&quot;:null,&quot;syntaxLanguage&quot;:null,&quot;lineWrapping&quot;:false}]\" data-en-clipboard=\"true\"><span><span><a href=\"https:\/\/canadagold.ca\/\">Home<\/a><\/span><\/span><\/div>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; max_width=&#8221;1280px&#8221; custom_padding=&#8221;20px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; toggle_font=&#8221;&#8211;et_global_heading_font|&#8211;et_global_body_font_weight|||||||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;What is Canada Gold?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Canada Gold is a family-owned precious metals business with 18 locations across North America. For nearly 20 years, we\u2019ve been helping Canadians buy, sell, and recycle gold, silver, and collectibles with honesty, transparency, and care.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We\u2019re proud to be one of the country\u2019s most trusted names in gold buying \u2014 accredited by the Royal Canadian Mint and committed to treating every customer with respect and <\/span>fairness. <a href=\"https:\/\/canadagold.ca\/what-we-buy\/buying-gold-in-canada\/\">Learn more<\/a>.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What does Canada Gold buy?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We buy a wide range of precious metals and collectible items, including:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Gold, silver, and platinum jewellery (even broken or mismatched pieces) <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Gold and silver coins and bullion <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Luxury watches and fine timepieces <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Diamonds and gemstone jewellery <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Sterling silverware and flatware <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Rare and collectible coins, banknotes, and medals<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Please note that recognized hallmarks are required on all silver items to be eligible for purchase. These hallmarks include: 925, STG, STER, STERLING and the English lion hallmark with it&#8217;s paw raised.<br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">If you\u2019re unsure whether we\u2019ll accept your item, feel free to bring it in \u2014 we offer free testing and appraisals, with no obligation to sell.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What does Canada Gold sell?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We sell investment-grade gold and silver bullion, collector coins, paper money, and other numismatic treasures. Inventory varies by location, but you\u2019ll often find:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Gold and silver bars and coins <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Canadian and international collector coins <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Royal Canadian Mint products <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Historical currency and rare finds <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><a href=\"https:\/\/canadagold.ca\/locations\/\">Visit your nearest location<\/a> to browse in-store, or check our <a href=\"https:\/\/canadagold.ca\/buy-from-us\/bullion\/\">Live Bullion Prices<\/a> to learn more.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;What is the process for selling my items?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Selling to Canada Gold is quick, secure, and straightforward:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">1. Visit your nearest location \u2014 no appointment needed. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">2. Free testing and evaluation \u2014 our staff will test and weigh your items in front of you. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">3. Review your offer \u2014 we\u2019ll explain your payout based on live market prices. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">4. Get paid on the spot \u2014 if you accept, we\u2019ll provide a receipt and immediate payment.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">There\u2019s no pressure to sell, and <a href=\"https:\/\/canadagold.ca\/what-we-buy\/buying-gold-in-canada\/\">the process usually takes 15\u201330 minutes<\/a>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do I need to show identification to sell my gold?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes. By law, you must be at least 18 years of age and present one of the following: Driver\u2019s License, Passport, Provincial ID, Citizenship, Indian Status Certificate, or Provincial Residence Card.<\/p>\n<p>For our Calgary locations, two (2) pieces of government-issued identification is required.<\/p>\n<p>At Canada Gold, we respect your privacy and share your information only as required by law. Your privacy is extremely important to us and we do all we can to earn and protect that trust.<\/p>\n<p>Note: Stolen merchandise will never be considered. We will notify the police if we believe you are attempting to sell stolen goods. We keep detailed records of all transactions. You will be required to sign a form stating you are the lawful owner of the items you are selling, and that they are neither stolen nor the proceeds of crime.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How much is my gold worth?&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">The value of your gold depends on three key factors:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Purity (karat level, like 10k, 14k, 18k, etc.) <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Weight (measured in grams) <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Current market price (live rates change daily)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We use professional tools to test and weigh your items right in front of you. You can also check our <a href=\"https:\/\/canadagold.ca\/what-we-buy\/todays-gold-prices\/\">Live Gold Prices<\/a> anytime to see what we\u2019re paying.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I know I am getting the best deal?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">At Canada Gold, we believe in complete transparency \u2014 both online and in person.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We publish our live gold and silver prices on our website, so you can always see exactly what we\u2019re paying before you visit. When you come in, we test and assess your items right in front of you, explain every step clearly, and answer any questions you have \u2014 no pressure, no surprises.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At every step, you\u2019ll know exactly what\u2019s happening \u2014 and exactly what your items are worth.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We also offer the highest payouts in the industry for jewellery, backed by our <\/span><a href=\"https:\/\/canadagold.ca\/about-canada-gold\/best-gold-prices-canada-guarantee\/\"><b>Best Price Guarantee<\/b><\/a><span style=\"font-weight: 400;\">.\u00a0 If you have a written offer for your jewellery from another gold buyer in the same city on the same day, we\u2019ll beat it by <\/span><b>20% of the difference<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Can I test my jewellery at home?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">There are a couple of easy at-home tests that can give you a rough idea of what your jewellery is made of:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Magnet Test: Gold is not magnetic, so if your item sticks to a strong magnet, it\u2019s likely not real gold. (But if it doesn\u2019t stick, that doesn\u2019t guarantee it\u2019s real either \u2014 many other metals aren\u2019t magnetic.)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Look for stamps: Common gold hallmarks include 10k, 14k, 18k, or 24k, as well as 417, 585, or 999. These markings can help you identify purity, but they\u2019re not always accurate, especially on older or imported items.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Still unsure? Bring it in. We\u2019ll test it for free \u2014 no pressure to sell.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How can I tell if my items are solid gold or gold plated?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Gold-plated items often look real, but they contain only a thin layer of gold over a base metal like brass or copper. These items typically have little to no melt value.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Here\u2019s how we can tell the difference:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Scratch testing reveals what\u2019s beneath the surface. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; X-ray fluorescence (XRF) can measure purity without damaging the item. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Our staff will explain the results clearly, so you know exactly what you have \u2014 and whether it\u2019s worth selling.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Do you buy diamonds or gemstones?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;|600|||||||&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">Yes \u2014 we do buy jewellery with diamonds and other gemstones.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; For <a href=\"https:\/\/canadagold.ca\/what-we-buy\/sell-your-diamonds\/\">diamonds<\/a>, we assess clarity, cut, carat, and colour, and make an offer based on market demand. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; For <a href=\"https:\/\/canadagold.ca\/what-we-buy\/gemstones-buyers-canada\/\">gemstones<\/a>, we\u2019ll evaluate them case by case. Some may add value to your payout, while others (like small accent stones or non-precious gems) may not significantly affect the offer.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">You&#8217;re welcome to keep any stones if you prefer \u2014 we\u2019re happy to remove them for you whenever possible.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;Where can I buy gold or silver from you?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><span style=\"font-weight: 400;\">You can buy gold and silver directly from <a href=\"https:\/\/canadagold.ca\/locations\/\">any of our 18 locations across Canada<\/a>. Just walk in \u2014 no appointment needed.\u00a0<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We offer:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Gold and silver bars and coins <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Royal Canadian Mint products <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Collector and commemorative coins <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Estate and vintage jewellery (varies by location)<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">Looking for live pricing? Check out our <a href=\"https:\/\/canadagold.ca\/what-we-sell\/bullion\/\">Live Bullion Prices<\/a> or contact your local store to ask about available stock.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How is Canada Gold different from a pawn shop?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">We\u2019re not a pawn shop \u2014 we\u2019re a specialized precious metals buyer and seller. That means:<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; We don\u2019t offer loans or hold items \u2014 we buy them outright. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; Our focus is on transparent pricing and honest evaluations. <\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">&#8211; You\u2019ll get a receipt and same-day payment \u2014 no hidden fees, no pressure.<\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\"><br \/><\/span><span style=\"font-weight: 400;\">We treat every transaction with professionalism and care. Our goal is to help you understand exactly what your items are worth and why. Learn more about us and our history <a href=\"https:\/\/canadagold.ca\/about-canada-gold\/\">here<\/a>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;How do I know if a gold dealer is legitimate?&#8221; icon_color=&#8221;#0E3E63&#8243; use_icon_font_size=&#8221;on&#8221; icon_font_size=&#8221;22px&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; toggle_font=&#8221;|600|||||||&#8221; open=&#8221;off&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">If you&#8217;re wondering whether a gold dealer is trustworthy, there are a few key warning signs to watch for:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No ID required<\/b><span style=\"font-weight: 400;\"> \u2014 By law, reputable gold buyers must ask for government-issued ID.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Too-good-to-be-true offers<\/b><span style=\"font-weight: 400;\"> \u2014 Be cautious of unusually high prices without proper testing or explanation.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>No written offer or receipt<\/b><span style=\"font-weight: 400;\"> \u2014 You should always receive clear documentation of the transaction.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Pressure tactics<\/b><span style=\"font-weight: 400;\"> \u2014 A trustworthy dealer will never rush, pressure, or intimidate you into selling.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">If you notice any of these red flags, it&#8217;s a good idea to step back and get a second opinion.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Canada Gold, we offer free, no-obligation testing and explain every step of the process clearly. If something doesn\u2019t feel right elsewhere, trust your instincts \u2014 and feel free to visit us for a second opinion. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Find additional information about selling your gold, silver and platinum <a href=\"https:\/\/canadagold.ca\/what-we-buy\/tips-selling-gold\/\">here<\/a>.<\/span><\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p><span><span><a href=\"https:\/\/canadagold.ca\/\">Home<\/a><\/span><\/span>Canada Gold is a family-owned precious metals business with 18 locations across North America. For nearly 20 years, we\u2019ve been helping Canadians buy, sell, and recycle gold, silver, and collectibles with honesty, transparency, and care.We\u2019re proud to be one of the country\u2019s most trusted names in gold buying \u2014 accredited by the Royal Canadian Mint [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":71853,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-71892","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions About Buying And Selling Gold - Canada Gold<\/title>\n<meta name=\"description\" content=\"Get answers to frequently asked questions about CanadaGold, including how to sell us your precious metals or buy gold and silver from us.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/canadagold.ca\/fr\/about-canada-gold\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions About Buying And Selling Gold - 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