Questions fréquemment posées

We buy a wide range of precious metals and collectible items, including:

– Gold, silver, and platinum jewellery (even broken or mismatched pieces)
– Gold and silver coins and bullion
– Luxury watches and fine timepieces
– Diamonds and gemstone jewellery
– Sterling silverware and flatware
– Rare and collectible coins, banknotes, and medals

If you’re unsure whether we’ll accept your item, feel free to bring it in — we offer free testing and appraisals, with no obligation to sell.

We sell investment-grade gold and silver bullion, collector coins, paper money, and other numismatic treasures. Inventory varies by location, but you’ll often find:

– Gold and silver bars and coins
– Canadian and international collector coins
– Royal Canadian Mint products
– Historical currency and rare finds

Visit your nearest location to browse in-store, or check our Live Bullion Prices to learn more.

Selling to Canada Gold is quick, secure, and straightforward:

1. Visit your nearest location — no appointment needed.
2. Free testing and evaluation — our staff will test and weigh your items in front of you.
3. Review your offer — we’ll explain your payout based on live market prices.
4. Get paid on the spot — if you accept, we’ll provide a receipt and immediate payment.

There’s no pressure to sell, and the process usually takes 15–30 minutes.

Oui. Selon la loi, vous devez être âgé d'au moins 18 ans et présenter l'une des pièces d'identité suivantes : Permis de conduire, passeport, carte d'identité provinciale, citoyenneté, certificat de statut d'Indien ou carte de résidence provinciale. Chez Canada Gold, nous respectons votre vie privée et ne partageons vos informations que si la loi l'exige. Votre vie privée est extrêmement importante pour nous et nous faisons tout ce qui est en notre pouvoir pour mériter et protéger cette confiance. Remarque : Les marchandises volées ne seront jamais prises en compte. Nous préviendrons la police si nous pensons que vous tentez de vendre des marchandises volées. Nous tenons un registre détaillé de toutes les transactions. Vous devrez signer un formulaire attestant que vous êtes le propriétaire légitime des articles que vous vendez, qu'ils ne sont ni volés ni le produit d'un crime.

The value of your gold depends on three key factors:

– Purity (karat level, like 10k, 14k, 18k, etc.)
– Weight (measured in grams)
– Current market price (live rates change daily)

We use professional tools to test and weigh your items right in front of you. You can also check our Live Gold Prices anytime to see what we’re paying.

At Canada Gold, we believe in complete transparency — both online and in person.

We publish our live gold and silver prices on our website, so you can always see exactly what we’re paying before you visit. When you come in, we test and assess your items right in front of you, explain every step clearly, and answer any questions you have — no pressure, no surprises.

At every step, you’ll know exactly what’s happening — and exactly what your items are worth.

We also offer the highest payouts in the industry for jewellery, backed by our Garantie du meilleur prix.  If you have a written offer for your jewellery from another gold buyer in the same city on the same day, we’ll beat it by 20% of the difference.

There are a couple of easy at-home tests that can give you a rough idea of what your jewellery is made of:

– Magnet Test: Gold is not magnetic, so if your item sticks to a strong magnet, it’s likely not real gold. (But if it doesn’t stick, that doesn’t guarantee it’s real either — many other metals aren’t magnetic.)
– Look for stamps: Common gold hallmarks include 10k, 14k, 18k, or 24k, as well as 417, 585, or 999. These markings can help you identify purity, but they’re not always accurate, especially on older or imported items.

Still unsure? Bring it in. We’ll test it for free — no pressure to sell.

Gold-plated items often look real, but they contain only a thin layer of gold over a base metal like brass or copper. These items typically have little to no melt value.

Here’s how we can tell the difference:

– Scratch testing reveals what’s beneath the surface.
– X-ray fluorescence (XRF) can measure purity without damaging the item.

Our staff will explain the results clearly, so you know exactly what you have — and whether it’s worth selling.

Yes — we do buy jewellery with diamonds and other gemstones.

– For diamonds, we assess clarity, cut, carat, and colour, and make an offer based on market demand.
– For gemstones, we’ll evaluate them case by case. Some may add value to your payout, while others (like small accent stones or non-precious gems) may not significantly affect the offer.

You’re welcome to keep any stones if you prefer — we’re happy to remove them for you whenever possible.

You can buy gold and silver directly from any of our 16 locations across Canada. Just walk in — no appointment needed. 

We offer:

– Gold and silver bars and coins
– Royal Canadian Mint products
– Collector and commemorative coins
– Estate and vintage jewellery (varies by location)

Looking for live pricing? Check out our Live Bullion Prices or contact your local store to ask about available stock.

We’re not a pawn shop — we’re a specialized precious metals buyer and seller. That means:

– We don’t offer loans or hold items — we buy them outright.
– Our focus is on transparent pricing and honest evaluations.
– You’ll get a receipt and same-day payment — no hidden fees, no pressure.

We treat every transaction with professionalism and care. Our goal is to help you understand exactly what your items are worth and why. Learn more about us and our history ici.

If you’re wondering whether a gold dealer is trustworthy, there are a few key warning signs to watch for:

• No ID required — By law, reputable gold buyers must ask for government-issued ID.

   

• Too-good-to-be-true offers — Be cautious of unusually high prices without proper testing or explanation.
• No written offer or receipt — You should always receive clear documentation of the transaction.
• Pressure tactics — A trustworthy dealer will never rush, pressure, or intimidate you into selling.

If you notice any of these red flags, it’s a good idea to step back and get a second opinion.

At Canada Gold, we offer free, no-obligation testing and explain every step of the process clearly. If something doesn’t feel right elsewhere, trust your instincts — and feel free to visit us for a second opinion.

Find additional information about selling your gold, silver and platinum ici.