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The Canada Gold Story

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Canada Gold: Built on Trust, Integrity, and a Legacy of Collecting

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At Canada Gold, we are more than just a gold buyer – we are a family-owned and operated business deeply rooted in Canadian values. Our story began with founder Chris’ lifelong passion for collecting and investing, which was inspired by his grandfather’s love of coins, metal piggy banks, stamps, and other valuable items. Chris’s uncle, an experienced investor, taught him about the true value of gold from a young age, helping to shape his understanding of gold as both a collector’s item and an investment.

Chris fondly recalls the story of his uncle celebrating when the price of gold reached $800 an ounce, even purchasing a new car and having a custom license plate made that read “GOLD800” to mark the occasion. This early exposure to the value of gold would go on to influence Chris’s professional journey.

Inspired by his family’s legacy, Chris Pollock started by meeting with customers and personally buying their gold. As he engaged with clients, he quickly recognized a significant need for trustworthy and transparent gold-buying services—something that was sorely lacking in the market. With a vision of providing honest, reliable services, he decided to open the first Canada Gold store, aiming to offer customers the transparency and care they deserved.

As the business grew, Chris’ brothers and cousin Russell Sparks joined him in opening additional stores, expanding the reach of Canada Gold. The company’s commitment to customer service and its reputation for fair, honest dealings fueled its growth, leading to 16 locations today across five provinces and two states.

 

A Business Built on Trust

As the country’s largest network of neighbourhood gold buyers and precious metal dealers, we take pride in offering the best value to our customers. We are also a proud distributor of Canadian Mint products, with a focus on Canadian-produced bullion and coins. Our commitment to ethical business practices, fair pricing and exceptional customer services has earned us a strong reputation, with one of the highest repeat and referral rates in the industry.

 

Our Business Model

Our approach is simple: offer the best value on gold, silver and platinum in a clean, safe and friendly environment. We want to be your trusted precious metals dealer which is why we work tirelessly to keep our prices highly competitive. Whether you’re buying or selling, you’ll never experience any pressure, just straightforward, no-obligation pricing and free appraisals from our knowledgeable staff.

The price of gold and silver fluctuates, but we like to say that there is never a bad time to invest in precious metals. Over the past two decades, gold prices have risen significantly. While no investment is without risk, gold and silver tend to offer greater stability and long-term appreciation than many other assets. Unlike stocks, the metals you buy from us are tangible – you hold them in your hands, giving you security whether the markets are open or closed.

 

What to Expect When You Visit a Canada Gold Store

 

Accurate Valuations

Our experienced appraisers use the latest valuation methods to ensure you receive a fair and transparent offer.

 

No Pressure

Every quote we provide has no-obligation, allowing you to make the best decision for yourself.

 

A Safe, Clean Environment

Our stores are designed to offer a professional and comfortable buying or selling experience.

 

Competitive Market-Based Pricing

We offer fair buy and sell prices based on real-time market rates.

 

With 16 locations across Canada and the Pacific Northwest, Canada Gold is the country’s most trusted name in buying, selling, refining and recycling gold and other precious metals. Each store has an A+ accreditation with the Better Business Bureau, ensuring your peace of mind in every transaction. We have proudly served thousands of customers in each of our communities, always putting honesty, expertise and customer satisfaction at the heart of what we do.

 

Fair, Honest, and Transparent Service

We take pride in offering transparent, honest, and knowledgeable service to every customer, whether you’re buying, selling, or simply looking to learn more about precious metals. With real-time market-based pricing, accurate valuations, and no-pressure consultations, you can count on Canada Gold to always provide you with fair prices and exceptional customer service.

As we look back on our journey, it’s clear that the legacy of Chris’s grandfather and uncle continues to shine brightly in everything we do. Just they shared their passions with pride, we at Canada Gold are proud of how far we’ve come—from those early days of meeting customers in their own neighbourhoods to growing into the largest network of neighbourhood gold buyers across the country.

At Canada Gold, we’re still a family—dedicated to treating our customers the way we would our own loved ones. From the first customer to the thousands we’ve helped since, we’ll always honor the same principles that Chris’s family instilled in him: honesty, integrity, and a passion for making gold and precious metals more accessible for everyone.

So, whether you’re buying or selling, we invite you to be part of our family, too—where fair prices, honest service, and a personal touch are always guaranteed. 

 

Canada Gold’s Commitment to Canadian Products

At Canada Gold, we are proud to support Canadian producers, offering a direct supply line from the Royal Canadian Mint for Canadian-made bullion and coins. Our customers benefit from the security of purchasing gold and silver from a trusted source, free from tariffs and uncertainty. By buying Canadian-made products, we’re not only supporting the local economy but ensuring that our clients have access to the highest quality and most reliable precious metals available.